Terms of Use

Last updated: June 14, 2026

These Terms of Use ("Terms") govern your access to and use of OfferTrackr. They are a binding contract between you and OfferTrackr LLC ("OfferTrackr," "we," "us"). Read them alongside our Privacy Policy and Cookie Policy. By clicking I agree at signup or checkout, or by continuing to use OfferTrackr, you agree to these Terms.

1. What OfferTrackr is — and is not

OfferTrackr operates a platform that connects sellers of secondhand goods (garage sales, estate sales, and local auctions) with nearby buyers. Sellers list items, sometimes grouped into collections. Buyers reserve items and meet sellers in person to complete the sale.

We are not the seller of any item. We are not a party to the sale contract between a buyer and a seller. We do not handle the price you pay for an item — that money passes directly from buyer to seller in cash, Venmo, Zelle, or whatever payment method the parties agree to at pickup. The only money that flows through OfferTrackr is the $2 platform fee described in Section 6.

2. Who can use OfferTrackr

By creating an account or completing a reservation, you represent that you are at least 18 years old and have the legal capacity to enter into these Terms. We do not knowingly let anyone under 18 use the service. If you are using OfferTrackr on behalf of an organization, you represent that you are authorized to bind that organization to these Terms.

OfferTrackr is available internationally, but pickup-based commerce inherently happens in a single physical location. The features available to you may vary based on your location, applicable law, and our discretion.

3. Your account

Sellers sign up with an email address and password through our authentication provider (Amazon Cognito). Buyers may complete a reservation as a guest. Whichever path you use:

  • Provide accurate information and keep it up to date.
  • Keep your password confidential. Anything done under your account is your responsibility.
  • One account per person. You may not impersonate someone else or use a name you do not have the right to use.
  • Notify us at support@offertrackr.com if you suspect your account has been compromised.

4. How the marketplace works

Sellers create listings for individual items, which can be grouped into collections. Buyers can either reserve at or above a seller's asking price, or place a lower offer that starts a short auction window.

  • At-or-above the ask: the item enters an immediate 15-minute reservation hold while you confirm pickup.
  • Below the ask: your offer opens a 24-hour auction window. The seller can accept, reject, or wait for the window to close.
  • One reservation per item. An item that is actively reserved cannot be reserved by another buyer.
  • Multiple items can be bundled into a single offer group (up to 30 items) that the seller accepts or rejects as a whole.

All pickup happens off-platform at a time and location the seller specifies. The price of the item is paid by the buyer to the seller directly, in person.

5. AI features

OfferTrackr uses artificial intelligence in several user-facing places. You should know how, so you can decide how much weight to give it.

  • Listing suggestions. When sellers upload photos, we run them through AI vision models to suggest a title, category, condition, and asking price. These are suggestions only. The seller is responsible for the final listing.
  • AI chat negotiation.When a buyer chats about an item, the message may be answered by an AI acting as a stand-in for the seller. The AI is constrained by the seller's negotiation rules but can produce a counter-offer the seller will be bound to honor. You are interacting with an AI, not a person, unless we tell you otherwise.
  • Content moderation. Every listing goes through an automated review pipeline (banned-word screening, AWS Rekognition image scanning, LLM policy review, and CPSC recall matching) before it becomes visible. Decisions can be auto-approved, auto-rejected, queued for human review, or flagged for AI verification.
  • AI-suggested email replies. Sellers may receive AI-drafted suggested replies to inbound buyer email. The seller chooses whether to send any of them.

AI output can be wrong. Prices, condition assessments, recall matches, and conversational replies are best efforts, not guarantees. Verify anything material before you commit to it. We do not warrant the accuracy of AI output. We do not allow our AI providers to use your prompts or content to train their consumer models — we use API endpoints under data-processing agreements, not chat products.

6. The $2 platform fee

When a buyer reserves an item, we may pre-authorize a $2 platform feeon the buyer's payment method through Stripe. This is a hold, not a charge — we may or may not capture it. We may capture the $2 upon successful pickup, upon buyer no-show, or release the hold without capture. The $2 fee is notpart of the item's purchase price. Sellers do not pay any platform fee.

We may refund or void the hold at our discretion. Card-issuer authorization rules, not OfferTrackr, control how long an unreleased hold remains visible on your statement.

7. Buyer and seller responsibilities

7.1 Sellers

  • List only items you own and have the legal right to sell.
  • Describe items accurately. Photos must depict the actual item. Materially misleading listings may be removed and may result in account suspension.
  • Honor confirmed reservations. Show up at the pickup location and time you specified, or give the buyer reasonable notice if you cannot.
  • Comply with applicable consumer-protection, sales-tax, and product-safety law in your jurisdiction.
  • Do not list anything described in Section 8.

7.2 Buyers

  • Provide a valid payment method that can support the $2 hold.
  • Show up at the agreed pickup time. Inspect the item before handing over cash; once you accept it, the sale is final between you and the seller.
  • Do not use OfferTrackr to find a seller and then complete the transaction off-platform to avoid the $2 fee.
  • Do not harass sellers or other buyers.

8. Prohibited items and conduct

You may not list, offer, or use OfferTrackr to facilitate the transfer of:

  • Items subject to an active CPSC recall. We screen against CPSC recall data and may remove listings that match. This screening is automated and not perfect — sellers remain responsible for not selling recalled goods.
  • Firearms, ammunition, explosives, or weapon components.
  • Controlled substances, prescription drugs, drug paraphernalia, or cannabis (in any jurisdiction where the transfer would be illegal).
  • Live animals.
  • Hazardous materials, including certain batteries, fuels, and chemicals.
  • Counterfeit or trademark-infringing goods.
  • Stolen property, or anything you do not have clear title to.
  • Anything the sale of which is illegal under federal, state, or local law in either the seller's or the buyer's jurisdiction.

You also may not: attempt to take over another user's account; scrape or bulk-download listings; interfere with the service's operation; or use OfferTrackr in a way that violates any applicable law.

9. Content moderation

Every listing passes through an automated review pipeline before it becomes visible. We can remove, hide, edit, or refuse any listing at any time, with or without notice, including for any breach of Section 7 or 8. If your listing is removed and you believe the decision was wrong, email support@offertrackr.com and we will review it.

10. License you grant us for your content

When you upload a listing — text, photos, video, or other content — you keep ownership of it. You grant OfferTrackr a non-exclusive, worldwide, royalty-free license to host, store, reproduce, resize, adapt, transmit, publicly display, distribute, and process the content (including by our internal AI) for the purpose of operating and improving the service.

This license does not include using your content to train third-party AI models, and it does not survive deletion of your account except to the limited extent we need to retain content for legal, recordkeeping, or dispute-resolution purposes.

11. Communications

By creating an account or completing a reservation you consent to receive transactional communications from us (reservation confirmations, pickup reminders, payment notices, content-review outcomes) by email and, where you have enabled it, by push notification. While you have an active transaction in progress, you cannot opt out of these.

Marketing email is opt-out anytime via the unsubscribe link in any marketing message. Push notifications are controlled by your device settings.

12. Payments

The $2platform fee is processed by Stripe, Inc. OfferTrackr does not see or store your card number or CVV. Card authorization, chargebacks, and refunds follow Stripe's processes. Your payment is also subject to Stripe's own terms.

13. Disputes about goods

Because OfferTrackr is not a party to the sale of any item, any dispute about an item's condition, authenticity, fitness for purpose, or anything else relating to the goods themselves is between the buyer and the seller. We may take action against sellers who breach these Terms (including warning, suspension, or termination), but we do not promise refunds of the purchase price and we do not act as an arbiter, escrow agent, or insurer for the underlying sale.

14. Intellectual property

The OfferTrackr name, logo, platform, software, and original content (other than user content) are owned by OfferTrackr LLC and its licensors and are protected by US and international IP law. You may not use them without our written permission.

14.1 DMCA

If you believe content on OfferTrackr infringes your copyright, send a notice that meets the requirements of 17 U.S.C. § 512(c)(3) to our designated agent:

  • By email: copyright@offertrackr.com
  • By mail: OfferTrackr LLC, DMCA Agent, 18970 Bryant Rd, Lake Oswego, OR 97034, USA

We respond to valid notices, may remove or disable the affected content, and may terminate the accounts of repeat infringers.

15. Termination

You can close your account at any time through the in-app account settings, which triggers the data-deletion flow described in our Privacy Policy. We can suspend or terminate your account at any time, with or without notice, if we believe you have breached these Terms, defrauded another user, or created risk for OfferTrackr or other users. Sections that by their nature should survive termination — including license grants, disclaimers, limitation of liability, arbitration, and governing law — survive.

16. Disclaimers

OfferTrackr is provided "as is" and "as available". To the maximum extent permitted by applicable law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, title, and non-infringement. We do not warrant that:

  • the service will be uninterrupted, secure, or error-free;
  • any listing, AI output, or user-supplied information is accurate or complete;
  • any seller will perform as promised, or any buyer will pay or show up.

Some jurisdictions do not allow some of these disclaimers. In those places, we disclaim warranties to the maximum extent permitted.

17. Limitation of liability

To the maximum extent permitted by applicable law, OfferTrackr and its officers, employees, and suppliers will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including lost profits, lost data, business interruption, or loss of goodwill, even if advised of the possibility.

Our total aggregate liability arising out of or relating to these Terms or the service, for any cause whatsoever, will not exceed the greater of (a) US$100 or (b) the total platform fees you actually paid us in the 12 months preceding the event giving rise to the liability.

Some jurisdictions do not allow some of these limitations. In those places, our liability is limited to the maximum extent permitted.

18. Indemnification

You will defend, indemnify, and hold OfferTrackr harmless from any claim, demand, loss, or expense (including reasonable attorneys' fees) arising out of (a) your listings or other content, (b) your use of the service, (c) your breach of these Terms, or (d) your violation of any law or any rights of a third party (including any buyer or seller).

19. Binding arbitration and class-action waiver

Please read this section carefully — it affects your legal rights.

You and OfferTrackr agree that any dispute, claim, or controversy arising out of or relating to these Terms or the service — including any question about whether this arbitration clause itself applies — will be resolved by binding individual arbitration administered by JAMS under its Consumer Arbitration Minimum Standards, and not in court.

19.1 How arbitration works

  • For claims under US$25,000, the arbitration is conducted by telephone, video conference, or written submissions unless the arbitrator decides an in-person hearing is necessary. You will not need to travel.
  • For larger claims, the seat of arbitration is the federal judicial district in which you reside, unless the parties agree otherwise.
  • For any claim where the amount in dispute is under US$10,000, OfferTrackr will pay all JAMS filing fees and arbitrator compensation.
  • Each party bears its own attorneys' fees, except where a statute expressly allows fee-shifting.

19.2 Class-action waiver

You and OfferTrackr agree that each may bring claims against the other only in your or its individual capacity, and not as a plaintiff or class member in any purported class or representative proceeding. The arbitrator may not consolidate more than one person's claims and may not preside over any form of representative or class proceeding.

19.3 Carve-outs

Either party may bring a qualifying claim in a small-claims court of competent jurisdiction. Either party may seek injunctive or equitable relief in a court of competent jurisdiction for the alleged infringement or misappropriation of its intellectual property rights.

19.4 30-day opt-out

You can opt out of this Section 19 by sending an email to legal@offertrackr.com within 30 days of first accepting these Terms. Include your name and the email address associated with your account, and a statement that you are opting out of arbitration. If you opt out, the rest of the Terms (including the class-action waiver where permitted) still apply, and disputes are resolved in court per Section 20.

20. Governing law and venue

These Terms are governed by the laws of the State of Oregon, excluding its conflict-of-laws rules. Subject to Section 19, any dispute not subject to arbitration will be brought exclusively in the state or federal courts located in Multnomah County, Oregon, and you consent to personal jurisdiction in those courts.

21. Changes to these Terms

We may change these Terms from time to time. When we make a material change, we will update the "Last updated" date at the top of this page and make reasonable efforts to give at least 30 days' notice before the change takes effect — for example, by email or in-app notice. Your continued use of OfferTrackr after the effective date constitutes acceptance of the updated Terms. If you do not agree, stop using the service before the effective date.

22. Miscellaneous

If any part of these Terms is held unenforceable, the rest stays in force. Our failure to enforce a right is not a waiver of it. You may not assign these Terms; we may. These Terms, together with our Privacy Policy and Cookie Policy, are the entire agreement between you and OfferTrackr about the service. You consent to receive communications and disclosures from us electronically.

23. Contact

  • General: support@offertrackr.com
  • Privacy: privacy@offertrackr.com
  • Legal notices and arbitration opt-out: legal@offertrackr.com
  • DMCA: copyright@offertrackr.com
  • Postal: OfferTrackr LLC, 18970 Bryant Rd, Lake Oswego, OR 97034, USA